Residence Life

How Residence Life can help you

Every student living in campus accommodation is allocated to a specific RA (Residents’ Assistant). Your RA is a full-time student and a part-time Residence Life staff member who will be living in your area of accommodation alongside you. They’ll be the first person to welcome you to your new accommodation and answer any questions you may have. They will organise a number of events for your flat to help you settle in, make new friends, experience new things, and feel part of your new community. They’ll help you create a flat agreement and share lots of information to help you adjust to University life. Every RA has experience of living on campus and received lots of training to make them your ‘go to’ person for any advice or support you may need.

Your RA can help you with:

• Welfare support
• Noise complaints
• Disruptive behaviour
• Advice and signposting 

As well as being able to help with various problems or concerns, the Residents' Assistants also have information about other sources of help and support available on and off campus. Your Residents' Assistant will usually be able to assist you; however, on some occasions they may need to refer the matter to a Community Assistant or Residence Life Co-ordinator.

Out of hours on-call service:

The Residence Life team also operate an out of hours on-call service for any situations/problems requiring immediate assistance when other University support services are closed. We operate this on-call service from:

• Monday-Friday: 5pm-9am
• weekends and public holidays: 24 hours