Residence Life

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Residence Life Team

We're here to make you feel welcome

Residence Life is an accommodation-based service to help make sure you gain a positive experience of living and learning. 

Residences Life consists of 65 Residents’ Assistants (part-time student staff), 9 Senior Residents’ Assistants (part-time student staff) and 5 full time Residence Life Coordinators. We work closely together to make you feel welcome and help to ensure you gain a positive experience of living and learning at Essex. 

There is a Residents’ Assistant (RA) in each area of accommodation whose role is to get to know their residents, encourage communication and organise a range of social activities.

Residence Life operates outside of office hours when other University support services are closed. The RAs also respond to concerns and complaints residents may have.

How Residence Life can help you

Every student living in campus accommodation is allocated to a specific RA (Residents’ Assistant). Your RA is a full-time student and a part-time Residence Life staff member who will be living in your area of accommodation alongside you. They’ll be the first person to welcome you to your new accommodation and answer any questions you may have. They will organise a number of events for your flat to help you settle in, make new friends, experience new things, and feel part of your new community. They’ll help you create a flat agreement and share lots of information to help you adjust to University life. Every RA has experience of living on campus and received lots of training to make them your ‘go to’ person for any advice or support you may need.

Your RA can help you with:

  • Welfare support
  • Noise complaints
  • Disruptive behaviour
  • Advice and signposting 

As well as being able to help with various problems or concerns, the Residents' Assistants also have information about other sources of help and support available on and off campus. Your Residents' Assistant will usually be able to assist you; however, on some occasions they may need to refer the matter to a Community Assistant or Residence Life Co-ordinator.

Out of hours on-call service:

The Residence Life team also operate an out of hours on-call service for any situations/problems requiring immediate assistance when other University support services are closed. We operate this on-call service from:

  • Monday-Friday: 5pm-9am
  • weekends and public holidays: 24 hours
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Current students

Find out how to contact your Residence Life staff member or give feedback on their service.

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