Living on campus

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Study bedrooms

All of our single study rooms are fully furnished with a single bed and mattress (four foot wide bed in The Meadows and The Copse) and double beds in premium or self-contained rooms plus a desk and chair, bookshelves, a wardrobe (double the items in twin or double room), a bin and a lamp (integrated desk light not lamp at The Copse and University Quays).

You will need to bring your own:

  • bedding, towels and homely items such as rugs and posters

If you want to bring a mini-fridge with you then you need to fill in an application before you arrive. You can only request to have a mini-fridge for medical reasons. We will also require medical evidence to support your request. Please email the Student Information Team for further information.

We have a rolling maintenance programme in place to continually review and improve our accommodation, so some areas may have older facilities than others, depending on when they were last refurbished.


Kitchens are equipped with a cooker (induction hob at The Copse), refrigerator, freezer, microwave oven, kettle, ironing board, and storage units.

You will need to bring your own:

  • crockery (plates, cups etc)
  • cutlery (knives, forks, spoons)
  • saucepans and frying pans (you will need magnetic pans to use on the induction hobs at The Copse which are available from Essex Essentials)
  • other cooking utensils (tin opener, whisk etc)
  • iron - but only if you really need one!

Why not chat with your new flat mates via Facebook and make a plan on who is bringing what item? This way you can share and don't all have to bring a full set of everything.

Essex Essentials

If you need to buy new stuff for when you arrive, you can get your essential first-week items online before you arrive at the University and have them delivered to your room. We provide a range of bedding, kitchen and electrical packs containing all the items you will need in your student accommodation.

Services provided


The cost for utilities is included in your weekly rent. This covers:

  • central heating
  • hot water and
  • electricity

Internet, phones and TV

Internet access

Enhanced 1000mg broadband internet access (minimum speed) is provided in your bedroom at no extra charge by Glide Student. You will need to bring your own device and connect via the cable provided.

Glide Student also provides at no extra cost, a comprehensive Wi-Fi service which has excellent coverage. To ensure you all benefit from the best possible wireless connection, personal Wi-Fi routers used to connect to Glide Student are now prohibited within all accommodation on campus as they can affect coverage.

You can now register for your internet service from home, making internet access available as soon as you move in to your University accommodation. Why not register at home for your accommodation internet service and remove the hassle when you arrive? 

Glide Student provides fast easy access to a range of entertainment and IT facilities including music, gaming, Freewire TV and Freewire Softphone and file backup. Please make sure that you read the Glide Student Usage Policy before you register for Glide Student services.

Report a fault

To report a fault call the Helpdesk on tel: 0333 123 0115, tweet:@GlideStudentHelp or email us, 24 hours a day, 7 days a week, 365 days a year.

If you are deaf or hearing impaired then contact Glide via Twitter or email using the contact details above.

Emergency Telephones

All residences are fitted with emergency phones located either in hallways or on the lift landings. These phones connect to services such as the 24 hour information centre where patrol staff can be contacted, the Residents' Support Assistants, for out of hours emergency help.

TV licence

If you want to watch TV in your University accommodation, including BBC iPlayer, you will need to buy a TV licence, regardless of whether you watch on a TV, PC or other mobile devices. Don't risk a fine of up to £1,000.

Parking for cars and bikes

Colchester Campus

Regrettably, students (other than disabled students) that live on campus may not register a vehicle for parking on our Colchester Campus.

There is a bike shelter facility available near the accommodation on North and South campus as well as at The Meadows, The Copse, and University Quays.

Please be aware that you park your bike at your own risk so always remember to lock it before you leave.

Southend Campus

There are no dedicated student car parking spaces at our Southend Campus.

Pay and display facilities are available in public car parks, but please note that these are aimed at short-term parking only and security is not guaranteed.

There is a bike shelter facility available on the podia in the central courtyard.

Please be aware that you park your bike at your own risk so always remember to lock it before you leave.

Cleaning, clearing, laundry and maintenance

Communal areas

The communal areas of our single accommodation flats are cleaned by our housekeeping staff. They will clean surfaces, cooking facilities and bathrooms, but they will not clean or tidy personal belongings. It is also your responsibility to keep these areas clean and tidy.


Rubbish in bins is removed daily by our caretaking staff.

Clearance of ice, snow and leaves

Leaves are cleared on a weekly basis by the Estates Management Section staff during the autumn.


There are launderettes located near to your accommodation:

  • on North Campus the laundrette is located in the Hexagon, just off Square 4
  • on South Campus the laundrette is located at Harwich Court
  • at The Meadows the laundrette is on the first floor of the pavilion
  • at University Quays the laundrette is located next to Hawkins 2
  • at University Square the laundrette is located near to the common room
  • at The Copse the laundrette is located on the lower ground floor of The Oaks

Laundry card

The machines within the launderette are operated by Circuit and take cards which can be topped up via the machine in the laundrette or online via Circuit's website. The cards can be purchased from the machines in Harwich Court, The Hex, The Copse, or from reception at University Quays and The Meadows and the common room at University Square for £2 each. We also have a coin machine to use if necessary.

Circuit laundry app

We are working hard to improve services wherever possible and are pleased to announce the new Circuit Laundry App. This is available to use in our South Courts and Hex launderettes and will be rolled out to other areas soon. 

You can now use our smart-scan technology app for paying for your laundry via your smart phone. This makes doing your laundry less of a hassle. The laundry app lets you top-up your Circuit app account in seconds and then you are good to go. Just turn up at your either the South Courts or Hex laundry, load your laundry, scan a machine's QR code and select the programme you want to start - job done! Once the washer or dryer gets going, the app will give you a countdown that tells you how long until your laundry is done. 

 Check out the useful guide online, which shows you how it all works.


If you are having a problem with a machine then check out Circuit's website for help. If you cannot resolve the issue yourself then you will need to contact Circuit directly to report the fault. You can call Circuit directly on 01422 820026 or visit their website for further information. Please quote the site reference number for The Hexagon ref 401243, South Courts ref 401403, The Meadows ref 402474, The Copse ref 403426, University Quays ref 401244 or University Square ref 401961.


Confirm your contents insurance

Your contents. Covered.

By partnering with Endsleigh, the No.1 student insurance provider, we've arranged contents insurance for all of our students staying with us.

It is important you confirm your cover to ensure you understand what is and isn't covered. Plus you'll also be entered into a prize draw specifically for University of Essex students, courtesy of Endsleigh!

 Visit confirm your cover to see:

  • What is and isn't covered
  • Key exclusions - where covered isn't provided
  • Policy excess - the amount you pay when you make a claim
  • How to make a claim
  • Personalise cover

We understand students have a limited budget, so Endsleigh have launched brand new, unique student insurance options. They have been designed to cover the risks that you may encounter whilst living in student accommodation and away from home.


Post is normally delivered on weekdays to the flats.

Large items

Large items or those requiring a signature for University Quays, University Meadows, The Copse and University Square are retained at reception for collection. Larger items for the Towers, South Courts, The Houses and Wolfson Court are delivered to the University post room. The post room staff will email you to let you know when it has been delivered and confirm where to collect it from.

Lost keycards and fobs or locked out

When you arrive you will receive one or some of the following - single key/keycard/fob which gives you entry into your building, flat and your room.

Look after them because if you lose any you will have to pay a £15 fee for a replacement key/keycard or £5 fee for a replacement fob.

Lost keys/keycards/fobs

  • South Courts, The Towers, The Houses and Wolfson Court: take your student registration card to the Student Services Hub between 9am and 5pm to get a new keycard or fob. Contact security outside these hours at the Information Centre on square 3.
  • The Meadows and The Copse: take your student registration card to reception in the Poplars building at The Copse to get a new key or fob. Outside office hours contact security on 07460 373172.
  • University Quays: take your student registration card to reception in Matthews Quay to get a new key or fob. Outside office hours phone security on 07460 373172.
  • University Square, Southend: take your student registration card to reception to get a new keycard. Outside office hours phone security on 01702 328408.

Paying for your replacement

When you receive your replacement key/keycard/fob, you'll be invoiced for £15 for a key/keycard or £5 for a fob which must be paid within seven days. You can pay at the Cash Desk at your Student Services Hub, open Monday to Friday from 9am to 5pm. If you find your original key/keycard/fob and return it to us within 3 months of losing it, we will refund the fee.

Locked out

If you're locked out, don't worry, we will do our best to get you back in to your room as soon as possible.

  • South Courts, The Towers, The Houses and Wolfson Court: phone the team on 01206 874000 during office hours or security out of hours 01206 872125.
  • The Meadows and The Copse: phone the team on 01206 984523 during office hours or security out of hours 07460373172.
  • University Quays: phone the team on 01206 890537 during office hours or security out of hours 07460373172.
  • University Square, Southend: take your student registration card to reception to get a new keycard.

Broken keycard

If your keycard or fob is broken please take the pieces to the relevant location for a free replacement.

  • South Courts, The Towers, The Houses and Wolfson Court: your Student Services Hub.
  • The Meadows and The Copse: the reception desk in the Poplars at The Copse.
  • University Quays: accommodation office in Matthews Quays 1 or Security in Hawkins Quays 2, out of hours.
  • University Square Southend: the reception in your accommodation building.

Medical Centre

There is a medical centre at Colchester campus for you to visit when you are unwell. However, you will need to register before you can see a doctor. You can register online either just before or when you arrive.

There are also details available for you to find your nearest medical centre if you live in Southend.

Students on Square 4
Current students

Download your welcome pack and find all the information you need to help you settle in, including contact details for accommodation and emergency numbers for out of hours support.

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