2020 applicants

Innovation and Technology Solutions section

Our main policies

Feedback and complaints

We really appreciate feedback about our services - good and bad - because knowing what our customers think helps us improve our services. If you're happy or unhappy about anything related to our services, please tell us.

To give feedback or to make a complaint, email isscomment@essex.ac.uk. We'll respond within two working days.

If you're unhappy with our response or if you feel the matter is still unresolved, you can use the formal University complaints procedures:

Freedom of information requests

If you have any specific questions please email foi@essex.ac.uk