The services and administration comments form
The
University of Essex welcomes comments from users of its services and an
online form has been provided to facilitate the submission of comments and
suggestions. This page explains how the form works and how web authors and other
members of staff can make effective use of it.
Who the form sends to
The comments from the form will be sent by e-mail to a mailing list in the
relevant part of the University, the address depending on options selected by the user. Comments on computing
facilities, for example, will be sent to a group of senior managers within
Information Systems Services.
On and off-campus access to the form
Access to the form is limited to University of Essex users. Anyone trying to
access the form from off-campus will be prompted for a University username and
password.
How to link to the form
Method 1: Simple links
A straightforward link to the form should point to:
http://www.essex.ac.uk/services/comments.aspx
Method 2: Tracking links
The form includes an option to track how users have found the
form.
Example 1
The link at the top of this page includes a 'query string' which tells the form
that a user has followed a link from the WAG site. The resulting e-mail
containing the user's comments will also include the text: "additional
identifier: link from WAG site". To achieve this, the link takes the form:
http://www.essex.ac.uk/services/comments.aspx?source=link+from+WAG+site
Example 2
The above technique can also be used in e-mail. For instance, an e-mail could be
sent to all students asking for comments on computing facilities. The e-mail
would ask them to use the form at:
http://www.essex.ac.uk/services/comments.aspx?source=April2008+IT+survey
The resulting e-mail would then include the text: "additional identifier:
April2008 IT survey", making it possible to separate all the direct responses to
the e-mail from any other users of the comments form.