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Support for web authors

Accessible web design: techniques

This page explains how to put into practice the individual recommendations and requirements for accessible web pages set out in the accessibility checklist. Points specifically required by the University's guidelines are marked as such.

Contents of this page:


Alternative pages

If, after best efforts, you cannot create an accessible page, provide a link to a text-only page that is accessible, has equivalent information (or functionality), and is updated as often as the inaccessible (original) page. The link to this accessible page should be from the top-left corner of the original page as this will be the first thing read by a screen reader, and could save the user a lot of time.

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Alternative text

Required:
Provide alternative text for every non-text element on a web page, including images, image map regions, audio, video and multimedia.

The alternative text attribute (ALT) of the image tag (<IMG>) exists to provide a textual representation of the image for people accessing the page in a non-graphic way (eg: in a text-only, speech or braille browser). In some browsers ALT text will provide the image with a pop-up label which will appear when a mouse is placed over the image.

The ALT text should convey what is important or relevant about the image - providing an alternative to viewing the image itself - therefore it is important to use meaningful ALT tags.

  • If what is important is the actual content of the image, the ALT text should consist of a brief description of the image, eg "photo of a golden eagle".
  • If the image is essentially functional (eg a "Search Now" button) the ALT text should convey the function.
  • For essentially decorative images, a simple <ALT=" "> (ie quote, space, quote) helps prevent clutter on a text-only interpretation of the page.
  • Longer descriptions of more complex images may be provided by using the <LONGDESC> attribute, or by placing a "d" next to the image and linking that to a page containing the detailed description (see examples in 'Graphs and Charts', below).

 

How? FrontPage and SharePoint Designer users...

After inserting your image, right-click on it and select its Image or Picture Properties. The field where you enter ALT text is labelled 'alternative text', or simply 'text'.

 

How? In HTML code view...

<IMG SRC="image.gif" ALT="photo of a golden eagle">

The ALT attribute can also be used with the following HTML elements <IMG>, <AREA>, <APPLET> and <INPUT>.

 

Checks you can perform...

1. View the page with Internet Explorer and move the cursor over the image (and pause on it).

  • Alternative text for each image is displayed as a text pop-up.
  • If no text pop-up appears, the image is missing alternative text.

2. In other browsers, right-click on the image.

  • Alternative text is viewable in the image or picture properties.

3. Turn off images in your browser.

  • Each image is replaced with its alternative text. It will be obvious which images are not labelled (or which have been deliberately given a blank label, eg ALT=" "). 

4. Validate your page.

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Colour and contrast

Required:
Ensure that all information conveyed with colour is also available without colour. Ensure that there is sufficient contrast between text and background colours, both for those with standard colour vision and the colour blind.

  • Ensure that your chosen colour scheme can be over-ridden by the user's browser settings.
  • Avoid loud textures, patterns or images for backgrounds.
  • The choice of background and foreground colours is not as important as the contrast between the background and the text.
  • Be especially cautious when using reds and greens. Red/green colour-blindness is the most common form, and even in mild cases these colours can be hard to distinguish.
  • Keep your colours bright and distinct by specifying differing lightness values at big enough intervals (absolute 20% jumps), and by using pure colours when possible. 
  • When using an imagemap in which clickable areas are delineated by colour, enhance the areas by placing underlined text or a black outline in the image.
  • Never rely solely on colour; use context and markup to convey the same information eg:

    These are the results of the race.
    The second place finisher, highlighted in red, also qualified for the Olympic team.

    1. John Doe
    2. Jack Sprat
    3. Billy Bob

  • Use either light text on a dark background or dark text on a light background to provide good contrast. The example below demonstrates good and bad examples of this:

demonstration of text contrast

 

Checks you can perform...

1. Turn off images in a graphical browser.

  • Any images will be replaced with the alternative text. If coloured images alone were used to convey information, that information will be lost.

2. Print the website on a black & white printer.

  • Check that text in images is readable and that pages make sense.

3. Turn your monitor to 256 shades of grey and take a look at your design.

  • Check colours can be distinguished on the basis of their lightness values.
  • Is the text pleasant to read or does it tire you?
  • Check you are not using too many different colours (lightness values) that just confuse the reader without adding information to your design.

4. Check for blue/yellow and red/green combinations.

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Compatibility with current and future technologies

Required:
Web pages should be designed in ways that are as compatible as possible with current and future technologies.

It's hard to anticipate future developments in web technology, but it is safe to say that well-designed, logically-structured web pages that adhere as closely as possible to current standards have the best chance of a long shelf-life.

Checks you can perform...

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Dynamic content: applets, Shockwave, scrolling text, JavaScript, flashing pages, plug-ins, etc

Required:
If you use applets, scripts or plug-ins, your site should be still be navigable and should not lose any content when these are turned off or not supported.  

Required:
Do not use scrolling text or other dynamic or moving content which may be hard to read; where necessary, provide text alternatives and keep these up to date when dynamic content changes.

If you create web pages in which the content and functionality is presented in formats other than plain HTML, you may be excluding some people from your site. Not everyone has the desire or capability to download and use all scripts and plug-ins.

  • Always provide plain HTML alternatives so that everyone can access the information and services on your site.
  • If you use a Flash movie on your one of your pages, ensure that any meaningful content is available to users who can't access Flash, and do ensure that a plain text link is available to enable users to access subsequent pages of your site. [See also: Multimedia]
  • Some browsers can't read JavaScript. Wherever JavaScript is used, ensure that the page functions correctly without the script, or that a parallel page that does not use JavaScript is available.
  • Moving, blinking and auto-refreshing text is hard to deal with if you have poor sight - avoid all of these.
  • Do not create pages that periodically auto-refresh.
  • Never allow moving content, such as video, to interfere with a site's functionality, such as navigation.

Required:
If flashing content on your web page cannot be avoided then:

  • Minimize the area of the screen which is flashing. Smaller areas are less likely to cause seizures.
  • Avoid flashing which has a high level of contrast between the states. Some individuals are more susceptible to high intensity flashing.
  • Ensure that no element of your page flashes more than three times in any one second period.

Web pages which rely on plug-ins might present a barrier to accessibility.

Many non-graphical browsers do not support plug-ins. Some plug-ins are not supported by all browsers on all platforms. Moreover, even users of browsers which do support plug-ins may find themselves unable to access a plug-in enhanced web page if they do not have permission to install software, (ie the plug-in), on the computer they are using.

Required:
Scripts might create a barrier to accessibility when the capabilities are disabled in the browser or when the user is using a browser that cannot support scripts.

  • Ensure that there are alternatives for links that can only be activated by an event handler. An event handler is a script that is invoked when a certain event occurs (eg the mouse moves, a key is pressed, the document is loaded, etc).
  • Hover Buttons use the <APPLET> tag to display menu items. Provide alternate content (<ALT>) for applets to make the user aware of the applet's purpose, eg:

<APPLET CODE="gravity.class" WIDTH="200" HEIGHT="250" ALT="Java gravity applet">...</APPLET>

  • Use server-side scripts instead of, or in addition to, a client-side script
  • Provide an equivalent alternative with the <NOSCRIPT> element. This element contains HTML markup that will be displayed by browsers that do not support scripting or browsers with scripting turned off.
  • Besides alternative content, the <NOSCRIPT> element can also contain a link to an alternative accessible web page with the same content, eg:

<BODY>
<NOSCRIPT><A HREF="demo_text.htm">text description of the demonstration</A></NOSCRIPT>
<SCRIPT LANGUAGE="JavaScript">
<!--
[your script here...]
--></SCRIPT>

How? FrontPage and SharePoint Designer users...

When inserting applets (using Insert > Advanced > Web component > Java Applet) remember to complete the Message for browsers without Java Support input field.

Checks you can perform...

1. Test the page with Internet Explorer/Netscape using only the keyboard (no mouse) to test the functionality of the site.

  • If the page remains accessible with a keyboard, the site will be fully functional.

2. Test pages in a browser that does not support applets and plug-ins.
Disable applets and plug-ins in your web browser's options/preferences. When you do this:

  • If alternative text was added to the <APPLET> element, the user will be informed there is an applet on the site.
  • If equivalent alternatives were added to the page, they will be rendered and are usable.
  • If important information is not available, the website is not accessible.

2. Test pages in a browser that does not support scripts
Disable scripts in your web browser's options/preferences. When you do this:

  • If the <NOSCRIPT> element was used, the supported content will be rendered.
  • If equivalent alternatives were added to the page, they will be rendered and are usable.
  • If important information is not available, the website is not accessible.

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Forms

Required:
Help users avoid and correct mistakes when using forms, etc.

  • Where users are expected to provide input, clear labels and/or instructions should be provided.
  • If an input error is automatically detected, the item that is in error should be identified and the error described to the user in text.

How?

  • FrontPage or SharePoint Designer's form validation offers basic error reporting back to the user.
  • More sophisticated error responses and descriptions need to be scripted - contact WaLT for further advice.

Form elements, such as text input fields, should be clearly labelled.

  • Use the <LABEL> element to specify labels for controls that do not have implicit labels eg:

<FORM ACTION="mailto:somebody@company.com">
<LABEL FOR="Name1">Name</LABEL><BR>
  <INPUT NAME="Name" ID="Name1" SIZE=30><BR>
<LABEL for="Address">Address</LABEL><BR>
  <INPUT NAME="Address" ID="Address" SIZE=45><BR>
  <INPUT TYPE="submit" VALUE="Submit">

</FORM>






 

How? FrontPage and SharePoint Designer users...

Although FrontPage makes it easy to add form elements to a web page, it does not yet support the easy addition of the <LABEL> attribute. Users will need to switch to HTML view to follow the example above.

[See also: Setting the tab order of forms using <TABINDEX>]

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Frames

Required:
Do not use frames.

So, what is so bad about using frames?  

  • Screen-readers can find it difficult to interpret frames-based sites.
  • Users with non-graphical browsers visiting a frames site must choose which frame to open - selecting the frame they want from a list of frames on the page. 
  • Frames prevent bookmarking of specific pages, and create difficulties with targeting hyperlinks.
  • Most search engines cannot properly index a frames-based website. 
    A user searching for the content of a page hosted in a frames-based site might be directed straight to the right page, but will end up viewing it without the frameset which should surround it. If the navigation for your site is presented in a different frame, then visitors to your site might find themselves stranded and unable to access other pages in your web.  

    Additionally, some search engines work by following the hyperlinks from the first page it finds in a web. If you are using a frameset, it is possible that only your homepage will get indexed, as the search engine won't be able to follow links deeper into your site.
  • It's very easy even for experienced web authors to accidentally break frames-based sites, resulting in frames opening within frames, broken links, etc.

[See also: A web author's guide to search engines.]

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Graphs and charts

There are two main techniques which can be applied to graphs and charts in web pages to assist in accessibility.

How?

  • Include a description of the information in the graph or chart as text surrounding the image, eg:
70% meat option and 30% vegetarian option.

The above pie chart shows the popularity of menu items in the staff canteen. 
70% of staff chose the meat option, and 30% chose the vegetarian option.

In this case the image's ALT text should be null, as the image's content is conveyed in the accompanying description:

<IMG SRC="piechart.gif" ALT=" ">

 

  • Use the <LONGDESC> attribute to point to a URL that contains a detailed description and data (particularly useful if you wish to pass on information about the visual attributes used in a chart, eg colour).

    <p>Question 1:</p><p>From the chart determine which menu option type
    is represented by the smaller blue wedge.</p>
    <img src="piechart.gif" longdesc="piechartdesc.htm" alt="70% meat option and 30% vegetarian option.">


    The <LONGDESC> attribute points to the separate description file that includes the following HTML file, piechartdesc.htm:

    <p>Pie Chart Description</p>
    <p>This pie chart shows the popularity of menu items in the staff canteen. The meat option is represented by the larger red wedge and the vegetarian option is represented by the smaller blue wedge. 70% of staff chose the meat option, and 30% of staff chose the vegetarian option. The total number of staff visiting the canteen is not displayed on the pie chart.</p>

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Image maps

If you use image maps, they should be client-side, should contain alternative text labels for each hotspot, and should also include plain text links elsewhere on the page as an alternative.

An image map is any image with clickable regions, or "hotspots".   

When you create client-side image maps, you place the map's coordinate information directly into your web document, then all the processing takes place on the computer viewing the web page (it the client). Not all assistive technologies can handle image maps, so it is important to include plain text links as an alternative form of navigation.

How? In HTML code view...

When using client-side image maps with multiple hotspot regions, provide alternative text-based links, and assign alternative text for each hotspot area of the map, eg:

<IMG SRC="menu.gif" USEMAP="#NavBar" ALT="Navigation Bar">
<MAP NAME="NavBar">
<AREA COORDS="50,7,76,23" SHAPE="rect" HREF="home.htm" ALT="Homepage">
<AREA COORDS="100,7,176,23" SHAPE="rect" HREF="courses.htm" ALT="Courses">
<AREA COORDS="200,7,276,23" SHAPE="rect" HREF="contact.htm" ALT="Contact Us">
</MAP>

...Coupled with text links: Home | Courses | Contact Us , eg:

<a href="home.htm">Home</a>&nbsp;|&nbsp; 
<a href="courses.htm">Courses</a>&nbsp;|&nbsp;
<a href="contact.htm">Contact Us</a></p>

How? FrontPage and SharePoint Designer users...

Although they make it easy to add hotspots to an image, these programs do not support the easy addition of <ALT> text to image maps. Users will need to switch to HTML view to follow the example above. Alternative text only hyperlinks can be added in the usual way.

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Make all functionality available from a keyboard

Required:
All functionality should be available from a keyboard. This does not forbid and should not discourage providing mouse input or other input methods in addition to keyboard operation. 

How?

This is actually easier than it sounds: by default web pages can be navigated without a mouse; it's only when you start to do clever things with scripts, applets and multimedia that you're likely to hit problems with this one.

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Multimedia

If you are using time-based media such as video or audio, you should ensure that the user can pause it.

For any moving, blinking or scrolling information that (1) starts automatically, (2) lasts more than five seconds, and (3) is presented in parallel with other content, there should be a mechanism for the user to pause, stop, or hide it unless the movement, blinking, or scrolling is part of an activity where it is essential.

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Navigation and hyperlinks

Required:
Use a consistent approach to navigation mechanisms, layout and other forms of presentation.

  • Links should not be presented directly next to each other.
    Some access software will interpret a group of links as being one single link. Instead, separate links with text. A simple way of doing this is by using the bar character as in this example:

    | Home | Links | Email |
     
  • All links should contain enough useful information about their destination that they make sense on their own (without surrounding text or graphics).  If a link consists only of the phrase 'click here', its function and destination will not be obvious.
  • Placing key links together as a menu along the top or down the left side also helps identify them as links.
  • Don't require users to be able to click on a moving target in order to proceed to another page.
  • Provide an A to Z as an alternative means of site navigation. 

Allow users to skip to your main content.

When a navigation bar appears at the top of a page or down the left side of the page, users of screen-readers must listen to all links across the top and down the left side before getting to the main content. This occurs for each page visited on the site when consistent layouts are used. A link from somewhere near the top-left of the page allows these users to skip over navigation links to get to main content of page. One way to do this is to place a small transparent image (with appropriate ALT text such as 'skip to main content') where you want the link to appear, and making this the link to an anchor where the page content begins.

Give thought to the TAB order of the various links and form elements on the page.

  • The TAB order default is the order in which these elements appear in the HTML code.  In most cases, this is appropriate, but in some instances, it may make more sense for a different TAB order to be set up - you can do this using the <TABINDEX> attribute in the HTML code view.  To activate a link the visitor must tab to it and then press Enter.

How? In HTML code view...

To set the tab order: in the link's tag, type TABINDEX="n", where 'n' is the number that sets the tab order. (The value for <TABINDEX> can be any number between 0 and 32767.) Try tabbing through this example:

Link One blah blah text blah...  Link Two Link Three
Name: Select Choice:

The basic HTML code for the above is:

<FORM method="POST" action="http://www.essex.ac.uk/cgi-bin/do.replyform.pl">
<TABLE>
<TR>
<TD><A HREF="#tabindex" TABINDEX="1">Link One</A>&nbsp;
<A HREF="#tabindex" TABINDEX="2">Link Two</A></TD>
<TD ><A HREF="#tabindex" TABINDEX="3">Link Three</A></TD>
</TR>
<TR>
<TD>Name: <INPUT type="text" name="name" size="40" TABINDEX="4"></TD>
<TD>Select Choice:
  <SELECT size="1" name="choice" TABINDEX="6">
    <OPTION>choice 1</option>
    <OPTION>choice 2</option>
    <OPTION>choice 3</option>
  </SELECT></TD>
</TR>
<TR>
<TD><TEXTAREA rows="2" name="message" cols="40" TABINDEX="5">Type your message here</TEXTAREA></td>
<TD><IMPUT type="submit" value="Send Message" name="send" TABINDEX="7"></TD>
</TR>
</TABLE>
</FORM>

<TABINDEX> can be used with the <A>, <TEXTAREA>, <SELECT>, <INPUT> and <BUTTON> elements.

How? FrontPage and SharePoint Designer users...

You can set the <TABINDEX> order for form elements by selecting Form Field Properties and typing the desired value into the Tab Order input field. (Unfortunately there is not the same provision for hyperlinks, for which the <TABINDEX> has to be entered manually using the HTML code view.)

[See also: Forms]

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PDF documents

If documents are provided in Portable Document Format (PDF), ensure that HTML or plain text versions are also available.

Alternatively, users of Abobe Acrobat 5.0 (or above) should see Web and Learning Technology's Guide to Creating Accessible PDF Files for Use on the Web.

PDF documents are readable by blind people using access technology with the help of 'Access Adobe'. Access Adobe translates PDF into HTML or into a text email, making it readable by someone unable to access PDF in the usual way. 

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Pop-up windows

Do not cause pop-up windows to appear and do not change the current window without informing the user.

Changing the current window or popping up new windows can be very disorienting to users generally, but especially to users who cannot see that this has happened.

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Relative and absolute units

Use relative rather than absolute units in markup language attribute values and stylesheet property values.

Some browsers can't over-ride absolute font sizes to resize text, so avoid specifying these in point or pixel values. 

  • Ensure that you use relative font sizes such as ems or %.  
  • Avoid using font tags in your HTML.
  • Whenever possible specify dimensions of tables, etc, in % rather than pixels.

How?

Use the default font and Normal settings (on the Formatting toolbar in FrontPage or SharePoint Designer) for standard text, and make full use of the headings available (Heading 1, Heading 2, etc - selected via the left-hand drop-down on the Formatting toolbar). For all other formatting of fonts, rely on your site's stylesheet.

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Stylesheets

Required:
Stylesheets are the preferred method of controlling formatting and layout; web pages should also be readable without the stylesheets.

Cascading style sheets (CSS) allow you to add styles such as fonts, colours and spacing to web pages. They can improve accessibility as they separate web document content from presentation, allowing users the option to override style sheet settings with personal viewing preferences (eg bigger font sizes, different colours etc). 

Style sheets can be used to control how a page is presented on displays, in print or Braille, or perhaps how the page is pronounced.

However, it should also be noted that not all style sheet presentation features can be rendered satisfactorily with older browsers. Because not all browsers and assistive technology support CSS, it is important that web pages be readable without requiring style sheets.

You don't have to use your own CSS - getting style sheets right can be a long and involved process. Sites designed by WaLT come with stylesheets, and the World Wide Web Consortium provides a range of CSS free for anyone to link to (see: http://www.w3.org/StyleSheets/Core/).

[See also: WAG guide to using stylesheets]

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Tables

Required:
Tables containing data should contain clear row and column headers.

If you use tables for layout the table should makes sense when linearised ie read from left to right (see text and layout below).

Note: While we strongly recommend that tables should not be used for layout, where this has been done (eg on older pages) the techniques described below should not be applied.

Text based browsers generally can't display tables in the same way as graphical browsers. Usually, they will display the content cell by cell and row by row. As a result of this, it is important that you ensure that the page makes sense if the table content is presented in this way.

  • Use the <TH> element to mark up table heading cells eg:

<TR>
<TH id="t1">Name</TH>
<TH id="t2">Cups</TH>
<TH id="t3">Type of Coffee</TH>
<TH id="t4">Sugar?</TH>
</TR>

The TH element is used to mark up table heading cells of a row or column. Each TH element cell should also have a unique ID attribute. The heading cells become reference points for data cells.

  • Use the HEADERS attribute on cells of complex data tables eg:

<TR>
<TD headers="t1">A. Smith</TD>
<TD headers="t2">10</TD>
<TD headers="t3">Espresso</TD>
<TD headers="t4">No</TD>
</TR>

In the table data cells, the headers attribute is used on the TD element to specify which heading cell is associated with a specific data cell. Note that the data cell containing the number 10 includes the attribute HEADERS="t2", which relates to the heading cell with ID="t2" labelled Cups. Therefore, the heading for 10 is Cups.

The complexity of the table markup using the headers attribute is dependent on the complexity of the table. A data cell can have both a row heading and a column heading.

The HTML code in the following example modifies the code above. The heading for 10 is A. Smith Cups because the contents of "name1" is A. Smith, and the contents of "t2" is Cups.

<TR>
<TD headers="t1", id="name1">A. Smith</TD>
<TD headers="name1 t2">10</TD>
</TR>

Cups of coffee consumed by each webmaster
Name Cups Type of Coffee Sugar?
A. Smith 10 Espresso No
B. Brown 5 Decaf Yes

Provide a summary for tables.

Like "alt" text for images, each <TABLE> element should contain a "summary" attribute that briefly describes the table structure and purpose. For example:

<TABLE summary="This table charts the number of cups of coffee consumed by each webmaster, the type of coffee (decaf or regular), and whether taken with sugar."> <!--table cells here--> </TABLE> 

Adding a table summary is especially useful for non-visual users.

[See also: text, fonts, language and content layout

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Text, Fonts, Language and Content Layout

Text...

Required: 
Use the clearest and simplest language appropriate for a site's content.

  • Follow these writing suggestions:
    • Use clear and accurate headings and link text.
    • Limit each paragraph to one main idea.
    • Avoid idiomatic language, technical jargon, and other unfamiliar vocabulary and expressions.
    • Avoid specialized meanings of familiar vocabulary, unless explanations are provided.
    • Avoid the passive voice.
    • Avoid complex sentence structures.
    • Make link phrases terse yet meaningful enough so they make sense when read out of context, alone or as part of a series of links.

Recommended: 

  • Avoid large blocks of italic text.
    This can appear 'wobbly' on screen, and is difficult for many people to read.
     
  • Don't underline text.
    Some people find underlined text difficult to read. In addition, since underlining usually indicates hyperlinked text, it can be confusing for users if it is used where no link exists.
     
  • Capitalisation of whole sentences should be avoided.
    Many people find it difficult to read sentences written in capitals, and THEY COME ACROSS AS IF THEY ARE BEING SHOUTED VERY LOUDLY!

Layout...

Required: 
Use a consistent approach to navigation, page titles, layout and other forms of presentation. 

  • Create well-structured web pages using appropriate heading styles.
    Don't use headings (eg <H1> <H2> etc) simply to increase text size, and don't simply use bold or a larger font size to create headings. Some browsers can present the user with an overview of a web page based on the headings and sub-headings - this doesn't work if the heading tags have been used inappropriately, or have not been used when they should be. Search engines also make use of heading tags to index pages accurately, so use headings and sub-headings appropriately.
  • Use the same layout and design for each page.
    So a person with a learning disability (or simply someone in a hurry!) can more easily navigate through your website.

Recommended: 

  • Don't be afraid of white space. 
    Liberal use of white space aids both reader comfort and effective comprehension.
  • Be careful with layouts that produce columns of text on a page. 
    Ensure that the content of such pages will be read in the correct sequence when linearised by a screen-reader.
  • Do not use tables for layout.

Language...

Required: 
Identify the natural language of the page.

  • How?
    In FrontPage and SharePoint Designer you can set the language for a single page by selecting File > Properties, clicking on the Language tab and then selecting a language.

Recommended: 

  • Clearly identify changes in the natural language of a document's text and any text equivalents.
    This can be achieved using the LANG attribute, which may be applied to any element that contains text.

<P>The 1994 two pound coin was engraved with the phrase
<SPAN LANG="LA">Sic vos non vobis</SPAN>. 
Meaning "Thus we labour, but not for ourselves".</P>

The value supplied for the LANG attribute is the two-letter designation for that language, in this case "LA" for Latin. [This external site details the codes for the representation of names of languages.]

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Validate your pages

There are various ways to check the accessibility of your pages: