Out of Hours Support and Emergency Services
There are a number of services available if you need to
talk out of hours or you have an emergency as well as further
information on personal safety.
Nightline
Nightline has been offering a
service run by students for the welfare of the student body for forty years! It
provides overnight telephone listening and information service. Nightline is
open 10pm to 8am every night during term time until the end of exams.
Although based in Colchester, all students are welcome to contact Nightline who
offer an anonymous listening and information service.
Listening Service telephone number: Ext 2020 and 2022. These numbers
can also be reached by prefixing 01206 87---- (if calling from a landline or
mobile).
Free phone number for students at the Southend and Loughton campuses 0800 326
5454.
Infoline telephone number: 01206 874062, e-mail: infoline (non Essex users
should add @essex.ac.uk).
At Colchester Campus you can drop in to the Nightline flat on the Ground
Floor of Keynes Tower.
Residents' Support Network
Students living in University residences in Colchester and Southend can
contact a team of
Residents'
Assistants who can listen, provide information on services available out of
hours, or provide guidance on other University or external services. Their
contact details are posted in your flat.
Emergency services/emergency contact
Away from campus
In an emergency away from campus requiring ambulance, police or fire brigade,
dial 999 to contact the emergency services direct. Do not assume that the
activation of a fire alarm will result in Fire Brigade attendance. If you know
that they are required, you must call 999. Do not assume that someone else has
already called.
Details of emergency contacts for each campus are given below.
Colchester Campus
The Information Centre located off Square 3 employs a staff of Patrol
Officers who provide 24-hour cover and can help with general information, campus
directions and security concerns. Patrol Officers are trained in first aid. They
can be reached at extension 2125.
In an emergency requiring ambulance, police or fire brigade, if you are on
campus dial 2222.
Loughton Campus
In an emergency at Loughton campus requiring ambulance, police or fire
brigade, dial 999 to contact the emergency services direct. You must then
inform Reception at Hatfields 020 8508 5983 of the incident and what has been
done. Outside school hours and up until midnight Monday-Saturday, contact the
security guard on 07825 670709.
Southend Campus
Support is in place to respond to emergencies or serious incidents which may
occur when other services are closed. Students residing in University
Square will benefit from a 24-hour staffing presence. For students living
in private accommodation, contacts are as follows:
- Between 5.30pm and 10pm (6pm on Sunday) please contact
Reception on 01702 328208
- After 10pm (6pm on Sunday) please contact Security at University
Square 01702 878408 or the mobile is 07827 988085 stating that you are a non
resident student
Personal Safety
We would remind all students to be mindful of their
personal
safety. Be vigilant and report anything suspicious to patrol officers or
the local police, on 101.
Police Community Support Officer
The University part funds a Police
Community Support Officer (PCSO) based on the Colchester Campus. The
role of the PCSO is to work with other services on campus and in the local area
to promote safety and crime prevention and to provide reassurance and support to
students affected by crime.