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University support for Undergraduates

Frequently Asked Questions

Am I eligible for a Bursary?

Eligibility for household income thresholds for the University Bursary can be found at the University Support Bursary Page. You must have been financially assessed (means-tested) for support and awards are dependant on household income levels.

You will automatically be assessed for a bursary by the University once we receive your household income data from the Student Loans Company - you do not need to apply separately.

How much bursary will I get?

If you know your residual  household income, or the amount of Maintenance Grant you are receiving then you can work out how much Bursary you should receive from the University Support Bursary Page.

Who works out whether my household income will entitle me to a Bursary?

When you applied for your Student Loan you and your sponsors were asked to share your household income data with the University of Essex. If you or any of your sponsors opted out of this we will be unable to process your bursary until you or they have opted back in.

To do this the person/people who have opted out should contact the Student Loans Company on 0845 603 4016 as soon as possible and give consent for their income data to be shared with the University.

The Student Loans Company will electronically calculate your Bursary using the rules outlined on the main bursary web pages, and will inform us so that we can authorise them to make your payment to you.

If you or your sponsors are late in giving consent then your bursary payments may be delayed.

How do I know if I have been assessed for a bursary?

Most students will receive a Notice of Entitlement letterduring the Autumn term.  This letter details how much your bursary will be and when it will be paid into your bank account. 

I think I am eligible but I haven't had a payment.  What should I do?

If you have not received your entitlement letter by the end of the Autumn term and think you should have, contact Student Support who will be able to investigate why payment has not been made.  It would be helpful if you could bring in a copy of your Financial Notification which shows details of your Maintenance Grant.

I think I'm eligible but I haven't heard anything....

If you believe you are entitled to a bursary then you should receive the first instalment into your bank account at the end of February. It will show on your bank statement as 'HEI Bursary Payment'.