Help, FAQs, guidance and training
Information Assurance Manager is always happy to offer advice and guidance on Data
Protection, Freedom of Information, Environmental Information or records
management. Each Section, Department, School and Centre also has its own member
Management Network, who can offer advice and support.
These web pages are full of advice and guidance. This page draws together the
If you are unhappy with a response you’ve had from the University to a
question you’ve asked under the Data Protection or Freedom of Information Acts
then please contact us in the first place.
Our Complaints Procedure explains your options.
Data Protection Act: good practice guidance
This guidance covers every day Data Protection
problems that are likely to affect staff and students.
Managing Email: good practice note
A brief guide to understanding why we
need to take care with e-mail and how to manage it.
Third Party Contact Guidance
Straight forward guidance on dealing with people who want to have personal
information about other people. Includes examples from every day scenarios.
A range of guidance and support to
help you decide what information to keep, how to keep it safe, how to organise
it properly, and how to store it forever or throw it away securely.
Made to measure sessions for groups large and small. This can be short or
long, and address any aspects of data protection, freedom of information or
records management. Contact the
Information Assurance Manager to arrange a