HS192-4-AU-SO:
Interpersonal Skills for Practice

The details
2023/24
Health and Social Care (School of)
Southend Campus
Autumn
Undergraduate: Level 4
Current
Thursday 05 October 2023
Friday 15 December 2023
15
07 November 2023

 

Requisites for this module
(none)
(none)
(none)
(none)

 

(none)

Key module for

BA L500 Social Work,
BA L500CO Social Work,
BA L550 Social Care,
BA L550CO Social Care

Module description

At the core of this module will be opportunities for the student to undertake exploration of self and to gain knowledge of their behaviours, responses and feelings and how these may impact on social work practice.

Module aims

The aim of this module is to help students gain an understanding of the role of both intrapersonal and interpersonal skills, with an emphasis on building emotionally resilient reflective practitioners

The module will support the student to gain insight and understanding of theoretical perspectives of interpersonal skills and interactions with a particular focus on evidence and research based practice including those exploring neuroscience. There will also be an introduction to Emotional Resilience with activities, exercises etc.

Within the module there will be activities and practical sessions that support the student in experiencing the giving and receiving of feedback and of utilising feedback. The student will be supported to reflect on interactions and transactions and on exploring behaviours.

The module will primarily be delivered through guided, supported and/or facilitated small group work, 121 work, working with service users and carers, working with professionals and video/DVD work.

The students will also undertake reflective work in small groups and supervision sessions with tutors’ equivalent to six days of Preparation for Practice.

Module learning outcomes

On successful completion of this module, the [learner] will be able to:
1. Describe a range of approaches to interpersonal communication.
2. Apply a variety of interpersonal skills strategies.
3. Reflect upon and learn from, feedback from others on the effectiveness of own interpersonal strategies.

Module information

The module will include:
Diversity, anti-discriminatory practice, anti-oppressive behaviours
Communication: verbal, written, non-verbal skills, including listening skills
Problem solving, decision making
Assertiveness
Communicating our values, beliefs opinions needs and wants
Service user perspectives, including the "voice of the service user"
The impact of context on interpersonal skills and communication
Respect, professionalism, boundaries, attitudes and behaviours
How to communicate with people with particular needs including children and people with disabilities

Learning and teaching methods

Overview: The module will combine a number of different teaching approaches, incorporating lectures, group work, computers skill based sessions and student led session to introduce key concepts in social work research while relating it to everyday practice. Workshop of case studies and role-play activities will be regular features of this module delivery. Lectures: Lectures by module lead and colleagues. Independent: Small/ problem based learning group work and independent work on searching the literature and any research related activities. Placement: No specific requirement for placement is attached to this module. Online: Online resources will be made available on Moodle. Tutorials: It is the student's responsibility to seek tutorial support as needed. Skills: The student will be expected to engage in a range of research related activities: group work, OSCE, searching the literature, visiting the library, attending seminars and participating in conferences.

Bibliography

The above list is indicative of the essential reading for the course.
The library makes provision for all reading list items, with digital provision where possible, and these resources are shared between students.
Further reading can be obtained from this module's reading list.

Assessment items, weightings and deadlines

Coursework / exam Description Deadline Coursework weighting
Coursework   VIVA    50% 
Coursework   VIVA     
Coursework   Reflective Review    50% 
Coursework   Reflective review     

Exam format definitions

  • Remote, open book: Your exam will take place remotely via an online learning platform. You may refer to any physical or electronic materials during the exam.
  • In-person, open book: Your exam will take place on campus under invigilation. You may refer to any physical materials such as paper study notes or a textbook during the exam. Electronic devices may not be used in the exam.
  • In-person, open book (restricted): The exam will take place on campus under invigilation. You may refer only to specific physical materials such as a named textbook during the exam. Permitted materials will be specified by your department. Electronic devices may not be used in the exam.
  • In-person, closed book: The exam will take place on campus under invigilation. You may not refer to any physical materials or electronic devices during the exam. There may be times when a paper dictionary, for example, may be permitted in an otherwise closed book exam. Any exceptions will be specified by your department.

Your department will provide further guidance before your exams.

Overall assessment

Coursework Exam
100% 0%

Reassessment

Coursework Exam
100% 0%
Module supervisor and teaching staff
Mrs Helen Jocelyn, email: hjocel@essex.ac.uk.
Helen Jocelyn
Sarah Wiblin T: 01702328229 E: ugsocialworkqueries@essex.ac.uk

 

Availability
No
No
No

External examiner

Dr Panagiotis Pentaris
Goldsmiths, University of London
Programme Leader
Resources
Available via Moodle
Of 42 hours, 32 (76.2%) hours available to students:
10 hours not recorded due to service coverage or fault;
0 hours not recorded due to opt-out by lecturer(s), module, or event type.

 

Further information

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