EG405-6-FY-CO:
Human Resource Management
2023/24
Edge Hotel School
Colchester Campus
Full Year
Undergraduate: Level 6
Current
Thursday 05 October 2023
Friday 28 June 2024
15
31 March 2021
Requisites for this module
(none)
(none)
(none)
(none)
(none)
BA N863JD Hotel Management,
BA N863OS Hotel Management,
BA NV62JS Hotel Management
This module provides an understanding of the need for a strategic approach to human resources and workforce planning. You will be supported in analysing concepts such as retention, engagement and performance management as well as succession planning.
This module aims to enable you to:
1. Evaluate the concept of Human Resource management and relevant employment legislation.
- Critically review role of Human Resources Management within the business;
- Recruitment and selection, Employee Relations, Performance Management, Employee Engagement, Talent Management and Succession Planning;
- Learning and Development as an integral function of Human Resources;
- Analyse the role of relevant employment legislation and HR good practice in driving Human Resources Management effectiveness in hospitality operations.
2. Critically evaluate the impact of strategic talent acquisition, performance management and employee relations on hotel and hospitality operations.
- Talent needs analysis and techniques used to attract right candidate. Contemporary issues, recruitment trends and the impact of existing competition on successful talent resourcing;
- Key performance indicators measuring Human Resources effectiveness and alignment with the business strategic objectives within hospitality;
- Critical analysis of relationship between the organisation and its employees. Employee Relations strategy, policy and practice and conflict management.
3. Critically analyse the role of HR strategic tools to manage employee engagement and employee retention within hotel and hospitality operations.
- Analyse employee engagement by identifying areas that complement performance metrics;
- Role of communication between employer brand and its workforce and relationship strategy. Gathering and analysis of valuable data for the purpose of business development and high level of engagement and identification with the brand;
- Evaluate impact of performance and reward systems on the business, department and individual levels within hospitality.
4. Apply strategic concepts of talent development and succession planning to hotel and hospitality operations.
- Strategic planning of internal talent development, compliance with delivery of regulated training and enabling learning culture within hospitality operations. Role of CPD in successful management of talents and recruitment budget in consideration of cost;
- Formulation of a strategic approach to talent development and the role of HR support in retention of talents within the business;
- Critical analysis of contemporary issues within the hospitality industry influencing current trends in talent development and succession planning effectiveness.
At the conclusion of this module you should be able to:
1. Evaluate the concept of Human Resource management and relevant employment legislation.
2. Critically evaluate the impact of strategic talent acquisition, performance management and employee relations on hotel and hospitality operations.
3. Critically analyse the role of HR strategic tools to manage employee engagement, and employee retention, within hotel and hospitality operations.
4. Apply strategic concepts of talent development and succession planning to hotel and hospitality operations.
No additional information available.
Learning and teaching will take the shape of either classroom based or online lectures and seminars where Wivenhoe House will be used to contextualize theory and illustrate practice. Self-managed learning will supplement seminars where you will be provided with guidance on required reading and on-line learning resources.
This module does not appear to have a published bibliography for this year.
Assessment items, weightings and deadlines
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Exam format definitions
- Remote, open book: Your exam will take place remotely via an online learning platform. You may refer to any physical or electronic materials during the exam.
- In-person, open book: Your exam will take place on campus under invigilation. You may refer to any physical materials such as paper study notes or a textbook during the exam. Electronic devices may not be used in the exam.
- In-person, open book (restricted): The exam will take place on campus under invigilation. You may refer only to specific physical materials such as a named textbook during the exam. Permitted materials will be specified by your department. Electronic devices may not be used in the exam.
- In-person, closed book: The exam will take place on campus under invigilation. You may not refer to any physical materials or electronic devices during the exam. There may be times when a paper dictionary,
for example, may be permitted in an otherwise closed book exam. Any exceptions will be specified by your department.
Your department will provide further guidance before your exams.
Overall assessment
Reassessment
Module supervisor and teaching staff
Ms Jennifer Kaye, email: jennifer.kaye@essex.ac.uk.
Jenny Kaye
Edge Hotel School, ehs@essex.ac.uk
No
No
No
Available via Moodle
Of 12 hours, 12 (100%) hours available to students:
0 hours not recorded due to service coverage or fault;
0 hours not recorded due to opt-out by lecturer(s), module, or event type.
Edge Hotel School
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