EG322-6-FY-CO:
Human Resource Management

The details
2023/24
Edge Hotel School
Colchester Campus
Full Year
Undergraduate: Level 6
Current
Thursday 05 October 2023
Friday 28 June 2024
15
31 March 2021

 

Requisites for this module
(none)
(none)
(none)
(none)

 

(none)

Key module for

BA N886 Hospitality Management,
BA NA86 Hospitality Management (Including Year Abroad),
BA N888 Events Management,
BA NA88 Events Management (Including Year Abroad),
BA N802 Tourism,
BA N803 Tourism (including Year Abroad)

Module description

This module will provide you with an understanding of the need for effective human resources practices within hospitality in relation to, recruitment, retention and talent acquisition. You will develop a critical awareness of the role of performance and reward management strategies on staff motivation, retention and business performance and will develop competence in carrying out job interviews and selecting the right candidates within hospitality recruitment.

Module aims

This module aims to enable you to:
1. Evaluate the concept of Human Resource Management and recruitment giving consideration to relevant employment legislation.
- Critically review role of Human Resources Management within the business;
- Analyse the role of relevant employment legislation and HR good practice in driving Human Resources Management effectiveness in hospitality or event operations.

2. Critically evaluate the impact of strategic talent acquisition, performance management and employee relations on event and hospitality operations.
- Talent management, induction, appraisals, key performance indicators;
- Training and development;
- Critical analysis of relationship between the organisation and its employees. Employee Relations strategy, policy and practice and conflict management.

3. Evaluate the role, purpose and function of performance and reward management strategies.
- Evaluate impact of performance and reward systems on the business, department and individual levels within hospitality;
- Staff motivation and retention.

4. Demonstrate interviewing skills.
- Carry out interviews as part of a panel;
- Devise and ask suitable interview questions to ask applicants;
- Create and complete interview analysis forms;
- Reflect on interviewing skills.

Module learning outcomes

At the conclusion of this module you should be able to:
1. Evaluate the role of Human Resource Management and recruitment giving consideration to relevant employment legislation.
2. Critically evaluate the impact of strategic talent acquisition, performance management and employee relations on event and hospitality operations.
3. Evaluate the role, purpose and function of performance and reward management strategies.
4. Demonstrate interviewing skills.

Module information

No additional information available.

Learning and teaching methods

Learning and teaching will take the shape of either classroom based or online lectures and seminars where Wivenhoe House will be used to contextualize theory and illustrate practice. Self-managed learning will supplement seminars where you will be provided with guidance on required reading and on-line learning resources.

Bibliography

This module does not appear to have a published bibliography for this year.

Assessment items, weightings and deadlines

Coursework / exam Description Deadline Coursework weighting
Coursework   Individual Report    70% 
Coursework   Reflective Statement    30% 

Exam format definitions

  • Remote, open book: Your exam will take place remotely via an online learning platform. You may refer to any physical or electronic materials during the exam.
  • In-person, open book: Your exam will take place on campus under invigilation. You may refer to any physical materials such as paper study notes or a textbook during the exam. Electronic devices may not be used in the exam.
  • In-person, open book (restricted): The exam will take place on campus under invigilation. You may refer only to specific physical materials such as a named textbook during the exam. Permitted materials will be specified by your department. Electronic devices may not be used in the exam.
  • In-person, closed book: The exam will take place on campus under invigilation. You may not refer to any physical materials or electronic devices during the exam. There may be times when a paper dictionary, for example, may be permitted in an otherwise closed book exam. Any exceptions will be specified by your department.

Your department will provide further guidance before your exams.

Overall assessment

Coursework Exam
100% 0%

Reassessment

Coursework Exam
100% 0%
Module supervisor and teaching staff
Ms Jennifer Kaye, email: jennifer.kaye@essex.ac.uk.
Jennifer Kaye
Edge Hotel School, ehs@essex.ac.uk

 

Availability
No
No
No

External examiner

Mr James Ellerby
Resources
Available via Moodle
Of 26 hours, 26 (100%) hours available to students:
0 hours not recorded due to service coverage or fault;
0 hours not recorded due to opt-out by lecturer(s), module, or event type.

 

Further information
Edge Hotel School

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