Human resources
Introduction to human resources
This one day course will provide delegates will the breadth of the HR role and
an insight into the requirements of an effective HR function. This course gives
a useful overview of the world of human resources management for those who wish
to learn and understand more about the role.
Further details
and full course outline
Interviewing skills
This course offers participants the opportunity
to develop the skills to manage the whole process of
getting the right person for your job. The course
considers how the interview can set high expectations right from the start.
Further details and full course outline
Effective appraisal skills
This half-day course offers participants the opportunity to
develop an understanding of the principles of effective appraisal and learn a
range of tried and tested, practical strategies.
Further details and full course outline
Line managers Guide to HR
This one-day course is designed to equip managers who have people management
responsibilities with the skills necessary to understand the key areas of human
resource management and to operate within best practice.
Further
details and full course outline
Managing conflict and grievances
This one-day course is designed to provide delegates with understanding of
and ability to manage conflict and grievances, identify concerns/problems and
conflict and look at ways in which to deal with.
Further
details and full course outline
Performance management tools
This one-day course is a basic introduction to performance management tools
including 360 degree feedback. The course evaluates and analyses a number of
performance management tools and the mechanisms of maximising the benefits which
can be achieved for an organisation from such tools.
Further details and full course outline