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BSc Tourism Management

Why we're great

  • You learn in a tourist destination just an hour from London.
  • We’re ranked in the UK’s top 20 business schools (CABS).
  • We develop your practical tourism management skills and knowledge.

Course options2017-18

UCAS code: N832
Duration: 3 years
Start month: October
Location: Southend Campus
Based in: Essex Business School
Fee (Home/EU): £9,250
Fee (International): £13,350
Fees will increase for each academic year of study.
Home and EU fee information
International fee information

UCAS code: N833
Duration: 4 years
Start month: October
Location: Southend Campus
Based in: Essex Business School
Fee (Home/EU): £9,250
Fee (International): £13,350
Fees will increase for each academic year of study.
Home and EU fee information
International fee information

UCAS code: N834
Duration: 4 years
Start month: October
Location: Southend Campus
Based in: Essex Business School
Fee (Home/EU): £9,250
Fee (International): £13,350
Fees will increase for each academic year of study.
Home and EU fee information
International fee information

Course enquiries

Telephone 01206 873666
Email admit@essex.ac.uk
Live chat

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About the course

Do you want to work in an exciting and professional industry with strong opportunities for career progression? How would you take advantage of learning in the heart of a renowned tourist destination? Could you join one of the UK’s top business schools?

Generating one in every eleven jobs, travel and tourism is one of the largest sectors in the world. Globally, the industry is forecast dramatic growth over the next decade. In the UK, a weakening Pound following the Brexit referendum is set to make Britain an even more attractive holiday destination.

For graduates who can combine management expertise with industry knowhow, travel, tourism and leisure holds exciting career opportunities.

This practical course provides industry-specific knowledge and applied management skills so you can excel in a career in travel, tourism, event management and customer service. Your introductory first year grounds you in the main functional areas of business, so you also have the flexibility to enter any area of management or start your own tourism business.

You have the option to undertake an industry work placement year to further enhance your CV and can tailor your studies to your interests with a choice of optional modules.

You study a broad range of topics, such as:

  • tourism management and operations
  • the organisation, design and promotion of large scale events
  • destination marketing and consumer behaviour
  • intercultural management and globalisation
  • the meeting, incentive travel and exhibition sector (MICE)
  • the services industry and customer satisfaction
  • organisational behaviour
  • ecommerce and innovation
  • business strategy and entrepreneurship

In your final year, you put your knowledge into practice by completing an applied research project, such as a business plan or dissertation, on your choice of tourism topic. This practical assignment could make use of Essex Business School’s unique location in Southend-on-Sea, a seaside tourist and leisure destination just an hour from the UK’s capital city.

BSc Tourism Management develops your critical thinking, analytical, communication and intercultural skills. We explore tourism at both international and domestic (UK) levels and examine its importance to the local, regional and global economy.

You learn about the sector’s structure and organisation and the factors determining the success of a tourist destination. By examining issues such as environmental sustainability, as well as the cultural, societal and political context in which tourism operates, you can develop the confidence to solve existing and future industry challenges.

Study abroad

Studying abroad and experiencing another culture can increase your employability in a sector defined by international travel.

BSc Tourism Management gives you the option to study abroad, extending your degree by a year. Unlike some other universities, we don’t charge tuition fees during your year abroad (2017 entry) and your course content otherwise remains the same as our standard three-year version.

As well as giving you the chance to learn about management in another country, living and studying abroad gives you a better understanding of cultural sensitivities. This is a vital skill when providing a service to international customers and can make you a more attractive candidate in competitive tourism roles. Studying abroad can show employers you’re mature, adaptable and organised, as well as giving you the chance to travel.

We have exchange partners in the United States, Europe, Canada, Australia, New Zealand, Latin America, the Middle East, Hong Kong and Japan.

Placement year

Alternatively, you could decide to enhance your career by undertaking a placement year. You may decide to seek a role at a tourism organisation, such as a tour operator, tourist attraction or local council, and you will not be charged tuition fees during this year (2017 entry).

Our location in a thriving tourist and leisure destination could provide a number of exciting work experience opportunities. Our campus has direct links to London, home to some of the world’s most iconic attractions and hotels.

The Essex Business School Placements Manager can offer bespoke support throughout the process of researching, applying and interviewing for placements. However, it is your responsibility to apply, prepare for and secure your own role. In recent years, our students have gained placements with organisations such the Ministry of Tourism, Economic Affairs, Traffic and Telecommunications on the island of St Maarten, BMW, Samsung and Cummins.

Our expert staff

Essex Business School staff join us from all over the world. Our international academics bring a range of global perspectives to their teaching, so you learn how to manage diverse cultures in an ever-changing and highly competitive global reality.

You are taught by a highly qualified, enthusiastic team with wide-ranging research interests and proven academic track records. Their work places us in the UK’s top 20 by the Chartered Association of Business Schools (CABS). We are ranked in the top 25 in the UK for research excellence (REF, 2014), ensuring our teaching is always up-to-date with current and emerging management trends.

Specialist facilities

You are based at our Southend Campus, a dynamic seaside resort and one of the South of England’s most famous tourist destinations. Southend-on-Sea is home to the world’s longest pier, a theme park, leisure attractions and a wealth of holiday accommodation, providing potential opportunities for work experience and useful context for your assignments. London Southend Airport is also close by.

We are just an hour’s train journey from the UK’s capital city, home to some of the world’s most iconic attractions.

Our campus is situated in the heart of the town centre, with a host of restaurants, bars and shops, and just a few minutes’ walk from the seafront.

You have access to excellent facilities, including:

  • 24-hour computer suites and study pods
  • extensive library
  • employability support, events and initiatives
  • study skills advice
  • GP, dental practice and multi-faith chaplaincy
  • our cosy SU Longue, with pool tables and large-screen TV

Your future

This course is suited to those looking for a career in business management, as well as those looking for roles such as:

  • Travel Agency Manager or agent
  • Hospitality Manager
  • Tour Manager
  • Meeting, Convention and Event Manager
  • Tourism Officer
  • Customer Service Manager
  • Marketing Executive

In 2015, 84% of Essex Business School undergraduates and 98.6% of our international (non-UK/EU) undergraduates were in graduate level work or study within six months of graduating (DLHE 2015 leavers).

Our recent graduates work for high-profile organisations and exciting SMEs around the world. Many have also started their own successful businesses, such as crowdfunded events business Zizzy Bar which has more than 10,000 Instagram followers.

Essex Business School works closely with the University’s Employability and Careers Centre to provide access to work experience, internships, placements, voluntary opportunities and employer talks.

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Example structure

We offer a flexible course structure with a mixture of compulsory modules and options chosen from lists. Below is just one example of a combination of modules you could take. For a full list of optional modules you can look at the course’s Programme Specification.

Our research-led teaching is continually evolving to address the latest challenges and breakthroughs in the field, therefore all modules listed are subject to change.

Year 1

Explore the principles of financial and management accounting; the recording of transactions; the preparation of financial statements and their analysis; the principles of cost accumulation and decision making in businesses; techniques of cost control; the management of working capital; the sources of funding and investment appraisal.

This module expands your knowledge and understanding of the principles and practices involved in starting and growing a business. You develop a greater understanding of the various aspects involved in new venture creation and growth, from opportunity identification, evaluation and implementation through to continued growth and management. Using practical exercises, case studies and videos, you learn about the business life cycle from start-up to growth and maturity and explore business development from economic and behavioural perspectives.

This module introduces you to key economic theories and concepts, covering highly topical issues affecting the business world. Using real-life case studies, you explore the key microeconomics principles and concepts that can help to explain why economic activities occur and explore whether it is possible to improve economic situations for society.

This module provides a preliminary understanding of international business. You are introduced to the global business environment and how this impacts upon corporations and their decision to operate internationally. You explore the different strategies organisations can adopt when entering international markets and examine aspects of managing multinational corporations, such as marketing, human resource management and global supply chain management.

Gain a basic understanding of the wide variety of techniques available for analysis in business management. This is especially relevant in today's data-driven society, where large, complex data sets are widespread across many different sectors.

This module provides a broad introduction to marketing at national and international levels. You explore the marketing of both products and services in organisations of different sizes, with a particular focus on entrepreneurial organisations. You explore the marketing environment for new ventures and the challenges of marketing in regional, local and global marketplaces. Other topics include the use of marketing information and research, strategic marketing planning and the marketing mix.

Year 2

This module introduces key tourism concepts and examines the socio-cultural, economic, political and environmental context in which the industry operates. You explore the importance of tourism to the local, regional and global economy and gain an understanding of the industry’s challenges and opportunities. We introduce supply-side and demand-side tourism, destination management and sustainability issues. You examine the different roles of the tourist and host, including the impact of cultural change upon societies, and address the complexity of customer satisfaction.

To be an effective manager or leader, you need to understand organisational behaviour. This module provides awareness of the organisational factors and management processes influencing the behaviour and performance of people at work. You explore different perspectives on organisational processes, covering topics such as group development and teamwork, leadership, change management, organisational culture and development interventions.

Examine the various determinants of consumer behaviour, the theories of consumer behaviour and their application to managerial decision-making. You also gain an appreciation of understanding consumer behaviour in areas of new product testing, and advertising, distribution and pricing research.

This module explores how tourism products and services are distributed across the world. It looks at how the internet is transforming the ways in which new products are brought to market, including the emergence of new travel and tourism players, such as Airbnb. You explore the impacts of political, social and economic changes upon industry. Example topics include: international visitor flow, the global aviation and cruise industries, the internationalism of tourism labour markets, the sharing economy and space tourism.

This module explores the benefits, challenges, limitations and risks of trading online. You examine how ecommerce is conducted and contrast the management challenges faced by electronic businesses with those of traditional enterprises. You look at the e-infrastructure process, the role of web hosting and integration and consider cyber-security threats. You discuss the strategic power of the internet and explore how this might impact the future of business.

This module introduces a number of business and management research methods, with a particular focus on entrepreneurship and small business. You explore philosophical research issues, such as selecting appropriate research methods and judging the quality and value of findings. You learn how to write a research proposal and design and plan quantitative and qualitative research. This includes collecting data, analysing findings and presenting results.

Discover the content and processes of international market expansion, gaining insights into pre-entry decision making and post-entry management. You discuss theoretical perspectives on international expansion before exploring different modes of international expansion including non-equity and equity modes.

This module equips you with the analytical and strategic skills needed to start and grow a successful business. We use case studies and practical examples to introduce the strategic issues and challenges affecting different stages of the business cycle. You learn how to create a value proposition and competitive advantage in complex entrepreneurial environments. You work both individually and in groups to discuss the different strategies for achieving business development and growth. Topics include entrepreneurial and intrapreneurial capabilities, resources, developing business models and building entrepreneurial culture by providing strategic direction to organisations.

Explore the relationship between the innovation process and the use and management of technology, together with its links to the development of business strategy, dynamic interactions with innovation networks, learning processes and government support for innovation.

Final year

This module explores the breadth of tourism operations, including large scale events, attractions, gaming entertainment, incentive travel and the lodging business. We equip you with the conceptual framework and practical skills needed to project manage and control sustainable tourism operations and events. You learn about the supply of food and beverages and the organisation of staff, suppliers and contractors. We discuss service design and improvement, funding, sponsorship, marketing, public relations and cross-cultural awareness.

This module introduces key theoretical concepts, issues and trends in tourism marketing. You explore the complexities and challenges of destination marketing, including the need to persevere societal and environmental sustainability of tourist destinations. Topics include integrated communications and marketing channels, services marketing, product development, destination partnerships, place strategy and pricing.

To succeed in international management, it is vital to appreciate the cultural differences of your staff and customers. This module aims to equip you with the necessary communication and intercultural skills needed to manage people from different cultures in a changing and competitive global landscape. We explore theories of culture and develop your cultural self-awareness and confidence to manage across national boundaries in a highly interconnected world.

Enhance your understanding of the concepts and nature of strategy and its interactions with the macro environment, industries/sectors and business operations. You develop your skills analysing opportunities and threats, managing strategic capability and resources, understanding competitive advantage, competition and collaboration, directions and methods of business development, as well as managing strategic change.

This module enables you to put your knowledge into practice by undertaking an applied research project, such as a business plan or dissertation, on your choice of tourism topic. You may choose to draw on the course’s unique location in Southend-on-Sea, one of the South of England’s most famous seaside resorts, or its close proximity to London tourist attractions.

This module explores the connections between manufacturing operations, purchasing, transportation, delivery and logistics. You learn how these areas must be managed as a singular process and examine the links between partners in a supply chain, such as vendors, carriers and information systems providers.

Learn how to procure and allocate human resources for international markets, how to identify training and development needs, and how to motivate human resources internationally. You develop a cross-cultural understanding of how to build a corporate culture, through understanding the policies and practices needed for managing international operations.

This module introduces key concepts, issues and trends in services marketing and explores the differences between promoting products and services. You learn how consumer behaviour is central to effective service design and examine how customer relationships are developed and maintained. You gain an understanding of how services are distributed online and through traditional channels and examine how service quality and productivity can be improved. You also look at complaint handling and how marketing communications channels can be employed to recover a service in the event of issues.

Teaching

  • You learn via a combination of lectures, seminars, class exercises and case studies.
  • Presentations and notes are uploaded online before lectures to help you prepare.
  • You complete your final year project in consultation with a personal supervisor.

Assessment

You are assessed through in-class tests, coursework and end-of-year exams.

Dissertation

You undertake an applied research project, such as a tourism business plan or dissertation, in your final year. This can be on your choice of topic, but your work must be related to travel and tourism.

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Qualifications

UK entry requirements

A-levels: BBB
GCSE: Mathematics C

IB: 30 points, including Standard Level Mathematics or Maths Studies grade 4, if not taken at Higher Level. We are also happy to consider a combination of separate IB Diploma Programmes at both Higher and Standard Level. Please note that Maths in the IB is not required if you have already achieved GCSE Maths at grade C or above.

Exact offer levels will vary depending on the range of subjects being taken at higher and standard level, and the course applied for. Please contact the Undergraduate Admissions Office for more information.

Entry requirements for students studying BTEC qualifications are dependent on units studied. Advice can be provided on an individual basis. The standard required is generally at Distinction level.

International and EU entry requirements

We accept a wide range of qualifications from applicants studying in the EU and other countries. Email admit@essex.ac.uk for further details about the qualifications we accept. Include information in your email about the high school qualifications you have already completed or are currently taking.

English language requirements

English language requirements for applicants whose first language is not English: IELTS 6.0 overall. Different requirements apply for second year entry, and specified component grades are also required for applicants who require a Tier 4 visa to study in the UK.

Other English language qualifications may be acceptable so please contact us for further details. If we accept the English component of an international qualification then it will be included in the information given about the academic levels listed above. Please note that date restrictions may apply to some English language qualifications

If you are an international student requiring a Tier 4 visa to study in the UK please see our immigration webpages for the latest Home Office guidance on English language qualifications.

If you do not meet our IELTS requirements then you may be able to complete a pre-sessional English pathway that enables you to start your course without retaking IELTS.

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Applying

Applications for our full-time undergraduate courses should be made through the Universities and Colleges Admissions Service (UCAS). Applications are online at: www.ucas.com. Full details on this process can be obtained from the UCAS website in the how to apply section.

Our UK students, and some of our EU and international students, who are still at school or college, can apply through their school. Your school will be able to check and then submit your completed application to UCAS. Our other international applicants (EU or worldwide) or independent applicants in the UK can also apply online through UCAS Apply.

The UCAS code for our University of Essex is ESSEX E70. The individual campus codes for our Loughton and Southend Campuses are ‘L’ and ‘S’ respectively.

Tourism Management Taster Day

Visit us on Tuesday 4 July 2017 to meet our students, tour our campus and find out what it's like to study Tourism Management at Essex.

Applicant Days and interviews

Resident in the UK? If your application is successful, we will invite you to attend one of our applicant days. These run from January to April and give you the chance to explore the campus, meet our students and really get a feel for life as an Essex student.

Some of our courses also hold interviews and if you’re invited to one, this will take place during your applicant day. Don’t panic, they’re nothing to worry about and it’s a great way for us to find out more about you and for you to find out more about the course. Some of our interviews are one-to-one with an academic, others are group activities, but we’ll send you all the information you need beforehand.

If you’re outside the UK and are planning a trip, feel free to email visit@essex.ac.uk so we can help you plan a visit to the University.

Visit us

Open days

Our Southend Campus events are a great way to find out more about studying at Essex. In 2017 we have two undergraduate Open Days (in June and October). These events enable you to discover what our Southend Campus has to offer. You have the chance to:

  • tour our campus and accommodation
  • find out answers to your questions about our courses, student finance, graduate employability, student support and more
  • meet our students and staff

Check out our Visit Us pages to find out more information about booking onto one of our events. And if the dates aren’t suitable for you, feel free to get in touch by emailing southend@essex.ac.uk and we’ll arrange an individual campus tour for you.

Virtual tours

If you live too far away to come to Essex (or have a busy lifestyle), no problem. Our 360 degree virtual tour allows you to explore the Southend Campus from the comfort of your home. Check out our accommodation options, facilities and social spaces.

Exhibitions

Our staff travel the world to speak to people about the courses on offer at Essex. Take a look at our list of exhibition dates to see if we’ll be near you in the future.

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The University makes every effort to ensure that this information on its course finder is accurate and up-to-date. Exceptionally it can be necessary to make changes, for example to courses, facilities or fees. Examples of such reasons might include a change of law or regulatory requirements, industrial action, lack of demand, departure of key personnel, change in government policy, or withdrawal/reduction of funding. Changes to courses may for example consist of variations to the content and method of delivery of programmes, courses and other services, to discontinue programmes, courses and other services and to merge or combine programmes or courses. The University will endeavour to keep such changes to a minimum, and will also keep prospective students informed appropriately by updating our programme specifications.

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